FREQUENTLY ASKED QUESTIONS
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What are OEM Parts?
These are the parts made by the manufacturer of your vehicle. OEM stands for Original
What are LKQ Parts?
These are often referred to as used parts as they come from salvaged vehicles. Salvage yards buy vehicles which have been severely damaged. They then inspect the vehicle for usable parts and remove and clean them. LKQ stands for Like Kind and Quality.
What are Aftermarket parts?
These are parts not made by the manufacturer of your vehicle. They are less expensive than OEM parts but may not have the same fit and functionality for your specific vehicle. That is why you need a quality auto technician who knows what will work well with your vehicle.
What are QRP parts?
This is just another name for aftermarket parts. QRP stands for Quality Replacement Parts.
What is causing my rattle sound?
More often than not, you will notice something wrong with your vehicle before it breaks down and you need to bring it in. The rattle is one of the most common indicators that there is something in your car that needs fixing.
Accelerating – If the rattle comes from under your vehicle when accelerating, then the problem is usually when the muffler is burnt out or damaged. But it could also be a problem with a leak in your exhaust system. Lastly, it can often be when a hanger or something is loose in your car. If the heat shield or other parts are no longer connected properly then you may hear a rattle.
Driving – If the rattle happens during driving then we must know if it comes from under the vehicle or from the engine. If it is underneath then it is probably worn or damaged tie rod ends. If it is coming from the engine then it is probably loose steering gear mounting bolts.
Changing Gears – If you hear the rattle while changing gears then it should be an issue with or around the u-joint. The U-joint, or universal joint, is a critical component and a suspected problem should be checked out right away.
Idling Engine – Your vehicle isn’t going anywhere but it’s making a strange rattle from the engine. Most likely, this is because there is a problem with armature or bearings of the alternator.
What is DEATH WOBBLE?
The "Death Wobble" is a creative term coined by Jeep owners that describes a situation when the front axle begins violently oscillating, causing the car to shake (or wobble) in a manner which makes the vehicle hard to control.
The death wobble is a simple problem without a simple solution. Essentially the wobbling is your suspension system is out of equilibrium. Unfortunately there are many areas in the suspension system, including the tires and the body, that could be causing the problem:
Poor alignment: If you're experiencing the wobble and haven't had your alignment checked, this is the first thing you should do.
Unbalanced Tires: Tires that are unbalanced can start throwing the axle around and the only way to stop the wobble is by slowing down.
Ball Joints: Worn ball joints can allow the wheel to move laterally and independently of the opposite wheel. These should be replaced regardless, worn ball joints are very dangerous in any vehicle.
Steering Stabilizer Bar: A steering stabilizer that is loose may lead to the death wobble.
Bring your vehicle in right away and let our experienced mechanics correct this problem for you.
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